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meow@boujeecat.com

FAQ

For the other common questions we always get, consider reading this section before sending us an email.

How long does shipping take?

Please see below the advised time frames for worldwide shipping:
USA: 5-15 days
Australia: 5-15 days
Canada: 7-17 days
South Africa: 20-30 days
Rest of World: 10-20 days
EU: - 7-21 days

Please be sure to track your order via the tracking link provided. most orders are dispatched same day from our warehouse in China, sometimes we also ship from our warehouse in the USA. On the rare occasion that you experience a minor delay due to customs please please don't hesitate to contact us if there are any issues or concerns. We are here to help.

Will I get a tracking number?
What if I entered the wrong address?
What is our returns / exchanges policy?
Can I cancel my order?
What if my order has been returned to sender?
What if my order is lost in the mail?
Payments
Faulty items

more questions?

CONTACT US IF YOU HAVE ANY QUESTIONS OR WOULD LIKE TO GET IN TOUCH .

PLEASE EMAIL OUR CUSTOMER SERVICE TEAM AT MEOW@BOUJEECAT.COM,
WE LOOK FORWARD TO HEARING FROM YOU!

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