Shipping & Delivery policy
SHIPPING & DELIVERY POLICY
All orders are shipped out within 24 hours of purchase. *Business Days Only
Orders are sent directly from our New York, USA warehouse, speciality items may come from various other warehouses across the globe.
After your order has been successfully placed, you will receive a confirmation email. Once it has been shipped, you will receive a second email containing your tracking information. Please allow up to 24 hours for your tracking information to be updated.
Some items are speciality items that are handmade, which may take up to a month to arrive.
You will always get your order, so no worries
How much is shipping?
- Shipping is completely free for all Orders
- We always give you excellent tracking. Click HERE to track your order.
How long does it take for an order to arrive?
- Once shipped, your order will arrive within 4 to 20 business days for United States.
- The eu may take up to 20 days depending on how fast customs clearances are, You’ll receive an email confirmation once your order has shipped. Feel free to email us to check on your order status. We're happy to help.
I ordered 2+ items, but only received one... where's my order?
- We have a large assortment of products not always stocked in house, when you order multiple items at a time, they may be shipped separately, especially if they are from other fashion geniuses.
- You may receive one item before the next. So don't panic if you don't receive all of your items at once…they are on the way.
What about Duties, Tax and Charges?
- Custom Duties, Tax and Charges are not included in our base price. This is a shopper’s responsibility as each country has different Custom Duties and Laws of Taxation.
Where do your other items come from?
- To keep a diverse group of products you will love, we go far and wide to find the best manufacturers designing the coolest stuff.
STILL HAVE QUESTIONS?
- Sure, no problem! Just email us at firstname.lastname@example.org and we will promptly get back to you within 6 hours.